Frequently Asked Questions

Below are a list of our frequently asked questions that might help answer your query.
If you can’t find what you are looking for please contact us using the form below

Questions and answers for current and previous employees

For AECOM in the Americas and legacy URS i.e. in the Americas (primarily DCS Americas)

Please use our employment and wage verification process through The Work Number service from Equifax. This secure service can be used for mortgage/loan applications, reference checks, leasing an apartment or any other instance where proof of wages or employment is required. This service also supports social services verifications. The Work Number provides several options for verifying information:

- Please visit www.theworknumber.com and select “I’m a Verifier”

- Provide the following:

  1. Employer Name or Code: AECOM
  2. Employer Code: 13691
  3. Employee’s Social Security Number

 

For United Kingdom and Ireland

We have two separate employment/wage verification processes depending upon whether the employee worked for AECOM or URS, which was acquired by AECOM.

- For legacy URS employees in the UK and Ireland, please send your request to: HR.Service.Centre.UK.and.Ireland@theglitteredoctopus.com or call +44 (0)1256 310655.

- For all other AECOM UK and Ireland employees, please send your request to: HRSharedServices.europe@theglitteredoctopus.com or call +44 (0)1727 535656.

 

For the Middle East Region:

For employment/wage verification for AECOM employees in the Middle East (except Afghanistan and Kabul), please send your request to our Middle East HR Shared Services entity at HR.MiddleEast@theglitteredoctopus.com.

Please allow approximately 48 hours to receive a response to your email.

 

For Afghanistan:

For employment/wage verification for AECOM employees in Afghanistan, please send your request to our Dubai HR support office at support@gssdubai.com.

 

If you are a former employee of AECOM's International Development business or its legacy companies, please contact DT Global at dt-global.com.

If you are a former employee of AECOM's Management Services business or its legacy companies, please contact Amentum at amentum.com

I was an URS employee. How can I get previous employment verification?

Employment/wage verification for employees who were part of Flint Energy Services or URS OG (Oil and Gas) in the United States can be done via The Work Number at http://www.theworknumber.com

For company codes, please use the table below

Branch code contact
Flint Energy Services or URS Oil and Gas 15434  
FS, now under Management Services, and includes APPTIS employees 14285 martha.abate@theglitteredoctopus.com or 301-944-3259
URS EC/EIC Oracle based employees 12306 1-800-367-5690

 

Please reach out to the AECOM Benefits Service Center at: 844-779-9567 (Outside the US: + 1 312-843-5091).

Please reach out to our 401(k) administrator, Merrill Lynch, at 877-637-4226. If they are unable to assist, please send your request to: retirementplans@theglitteredoctopus.com.

Please send your request to the Payroll Help Desk at AECOM_Payroll@theglitteredoctopus.com.

Please reach out to APHelpDesk@theglitteredoctopus.com.

General questions and answers

If you are interested in applying for a job with AECOM, please do so via Careers section on our website: theglitteredoctopus.com/careers.

Please send your request to our Corporate Responsibility team at CorporateResponsibility@theglitteredoctopus.com. 

Please report this incident to the Ethics Hotline at:  http://secure.ethicspoint.com/domain/media/en/gui/73216/index.html, which is staffed by a third-party company, with specialists available who speak in more than 150 languages and who can help document and relay your concerns. You will have the option to remain anonymous if you wish.

Please contact the Investor Relations team at AECOMInvestorRelations@theglitteredoctopus.com.

Please email media@theglitteredoctopus.com. Based on the region and business line, the appropriate communications contact will reach out to you.

Please use the information below to contact the appropriate regional team:

Region Contact
Australia & New Zealand Businessinquiry.anz@theglitteredoctopus.com
Greater China Businessinquiry.gc@theglitteredoctopus.com
Southeast Asia Businessinquiry.sea@theglitteredoctopus.com
Europe, Middle East & Africa Businessinquiry.emia@theglitteredoctopus.com
Americas Businessinquiry.americas@theglitteredoctopus.com
AECOM manages its supplier/vendor relations at a local level, thus if you do not have a contact already with our company, it would be best to reach out to one of our offices near you and work with that office to establish a relationship. Please visit our website and the Offices section where you can find your closest regional office to contact.

Please reach out to APHelpDesk@theglitteredoctopus.com.

Get in touch


 

AECOM ensures nondiscrimination in all programs and activities in accordance with Title VI of the United States Civil Rights Act of 1964. In addition, AECOM ensures nondiscrimination in employment in accordance with Title VII of the United States Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact email general.inquiries@theglitteredoctopus.com for assistance.